Sora Care
Every Alert,
Human-Verified.
Alert fatigue is how breakdowns slip through. Every Soralink alert is reviewed by a human expert before it reaches your team — so when it says act, they act.
The alarm goes off. You walk over. Nothing looks wrong. You’ve been here before — chasing a notification that turned out to be nothing. So you go back to work. Two weeks later, the bearing fails.
That moment — not knowing which alarm is real — is the problem. Not your judgment. Not your experience. The information reaching you.
And there is a second problem, quieter but just as serious. The technician who could tell you which pumps run warm in August, which motors hum differently before they trip, which patterns meant something — that person retired last year. What they knew about your machines does not exist in any manual. It walked out with them.
Sora Care addresses both. Every AI-generated alert is reviewed by a Soralink expert before it reaches your team. You receive the affected component, the observed symptom, and what to do about it. No guesswork. At the same time, Sora Insight builds a permanent baseline for each machine from day one — capturing what normal looks like for that specific asset in its specific environment. The knowledge your veterans carried is embedded in the system, and it continues to grow over time.
Human Validation
Expert Filtering
Zero False Positives
Every notification is manually vetted by a Soralink expert. We eliminate alarm fatigue at the source so your technicians only act on verified, real-world problems.
Adaptive AI
Lifecycle Tuning
Continuous Optimization
As your machines age or operating conditions change, Sora Care experts manually retune your models to stay sharp across the entire lifecycle of the asset.
Your machines, Expertly monitored.
Sora Care provides the absolute certainty needed for Level 1 critical assets where failure is not an option.
- Manual Verification — Every AI alert reviewed before reaching your team
- Custom Baselines — Models tuned to your specific machines and environment
- Priority Support — Direct access to Soralink experts
- Monthly Reports — Full asset health summaries delivered regularly
99.8% Verification Accuracy — Zero False Positives
No Data Science Team Needed
You don’t need a data science team or reliability engineers. Our experts handle the interpretation — your team handles the maintenance. Soralink is a complete turnkey service designed to slot directly into your existing maintenance workflow.
When It Matters Most
At a meat processing facility, Sora Care detected a distinct shift in the vibration pattern of a Level 1 compressor alongside a sharp temperature drop. The expert review identified a cracked check valve before catastrophic refrigerant loss occurred — preventing both equipment failure and potential product spoilage.
“Soralink’s system allowed us to react on time when a check valve broke in our compressors and more than half of the refrigerant was lost. We saved repair costs that could have been very high.”
— F. Moreau, Meat Processing Plant
$65,000 in repair costs avoided.
End alarm fatigue for good.
Talk to an expert about our turnkey service plans.