Sora Care
Turnkey Services:
Every Alert, Human-Verified.
Alert fatigue is how breakdowns slip through. Every Soralink alert is reviewed by a human expert before it reaches your team — so when it says act, they act.
Why Sora Care?
Zero False Alarms
Every AI-generated notification is manually filtered by a team of data scientists and technicians before it reaches you. Only verified, actionable alerts get through — which eliminates false positives and the alarm fatigue that follows them.
Zero Knowledge Loss
From day one, each asset gets an individual baseline capturing what normal looks, sounds, and feels like for that machine in that environment — stored permanently. When experienced technicians retire or move on, the machine's operational knowledge stays in the system and keeps improving.
Zero Extra Headcount
Sora Care acts as an extension of your maintenance department, delivering alerts ready for action. You get expert help tuning the machine learning layers and running the system — with no need for internal data scientists.
Your machines, Expertly monitored.
Sora Care provides the absolute certainty needed for Level 1 critical assets where failure is not an option.
- Manual Verification — Every AI alert reviewed before reaching your team
- Custom Baselines — Models tuned to your specific machines and environment
- Priority Support — Direct access to Soralink experts
- Monthly Reports — Full asset health summaries delivered regularly
99.8% Verification Accuracy — Zero False Positives
When It Matters Most
At a meat processing facility, Sora Care detected a distinct shift in the vibration pattern of a Level 1 compressor alongside a sharp temperature drop. The expert review identified a cracked check valve before catastrophic refrigerant loss occurred — preventing both equipment failure and potential product spoilage.
“Soralink’s system allowed us to react on time when a check valve broke in our compressors and more than half of the refrigerant was lost. We saved repair costs that could have been very high.”
— F. Moreau, Meat Processing Plant
$65,000 in repair costs avoided.
Talk to an expert about our turnkey service plans.